Resources

[bsf-info-box icon=”elegant-icon-basic_book_pen” icon_size=”62″ icon_color=”” pos=”top” title_font_size=”desktop:20px;” title_font_color=”#000000″ desc_font_color=”#000000″]

By: Dr Lynda Wee

[/bsf-info-box][ultimate_modal btn_text=”View More” modal_size=”medium” overlay_bg_color=”#ffffff” overlay_bg_opacity=”80″ img_size=”80″]Just take a look around you. Young children have insatiable questions, with a constant refrain of a single word: Why?” They figure things out, take risks and come up with imaginative, original thoughts.

How can we continue to encourage their inquisitive minds, and develop their creative, critical and iterative thinking?

How do we nurture a mindset for growth?

This book is written to explore how learning can be enhanced so that children not just learn, but OUTlearn! With a long runway of development years, how can we cultivate their passion for lifelong learning so that they are ready for change in a dynamic world?

“The ability to make sense of the complex world, connect the dots, seek out opportunities, and problem solve, requires us to have the skills to learn. These skills to learn-on-our-own and learn-collaboratively-with-others are the most critical foundational capabilities to live effectively in the future. Lynda’s PBL playbook offers a structured scaffolding to inculcate this habit of learning in students. What used to be college-level learning is now made available to younger learners.”

Dr Soon-Joo Gog

Chief Futurist and Chief Research Officer

SkillsFuture Singapore[/ultimate_modal]

[bsf-info-box icon=”elegant-icon-basic_floppydisk” icon_size=”62″ icon_color=”” pos=”top” title_font_size=”desktop:20px;” title_font_color=”#000000″ desc_font_color=”#000000″]

By: Howard S. Barrows and Wee Keng Neo Lynda

[/bsf-info-box][ultimate_modal btn_text=”View More” modal_size=”medium” overlay_bg_color=”#ffffff” overlay_bg_opacity=”80″ img_size=”80″]In today’s world, rising consumer expectations and intense competition are forcing companies to equip their employees with new weapons for the workplace creativity, curiosity, and an ethos of life-long learning. Authentic Problem-Based Learning (aPBL) develops these essential skills in a realistic and relevant setting by having learners acquire and apply their knowledge and skills using authentic real world problems.

 

“The book serves as a practical guide in laying out the step-by-step process of applying aPBL as a learning pedagogy in today’s educational environment. It takes a first-principle approach in detailing the design of aPBL programmes, linking the learning objective to the learning outcome in a systematic and logical manner. The book is also spot on in addressing the challenges of education today, which require learners not just to know and understand the content of the curriculum but also to build self-directed life-long learning capacity and to develop the ability to work in teams.”

 

Brigadier-General Jimmy Tan

Commandant, Singapore Armed Forces Military Institute[/ultimate_modal]

[bsf-info-box icon=”elegant-icon-basic_message_multiple” icon_size=”62″ icon_color=”#ffffff” pos=”top” title_font_size=”desktop:20px;” title_font_color=”#000000″ desc_font_color=”#000000″]

By: Wee Keng Neo Lynda et al

[/bsf-info-box][ultimate_modal btn_text=”View More” modal_size=”medium” overlay_bg_color=”#ffffff” overlay_bg_opacity=”80″ img_size=”80″]While this resource book was written for first-year students at Singapore’s Republic Polytechnic (RP) learning the “Managing People At Work” module, it is a useful reference to any educator, parent or student who would like to find out more about how problem-based lessons are facilitated at RP, the only educational institution in Singapore that offers problem-based modules across all disciplines.[/ultimate_modal]

[bsf-info-box icon=”elegant-icon-basic_message_multiple” icon_size=”62″ icon_color=”#ffffff” pos=”top” title_font_size=”desktop:20px;” title_font_color=”#000000″ desc_font_color=”#000000″]

By: Wee Keng Neo Lynda and other authors

[/bsf-info-box][ultimate_modal btn_text=”View More” modal_size=”medium” overlay_bg_color=”#ffffff” overlay_bg_opacity=”80″ img_size=”80″]Authentic Problem-Based Learning (aPBL) is an educational philosophy that emphasises on a student-centric learning experience to solve authentic problems that mirror real work demands. It remains relevant for business education today, to develop students in acquiring integrated knowledge, self-directed learning skills, problem-solving skills and teamwork skills. It promotes a culture of inquirers and replaces the culture of receivers.

This book is a bold move in taking the first step to innovate Higher Education for a better fit with the industry…With the boost to promote small and medium enterprises (SMEs), we now need a new breed of graduates – people who believe that they can make things happen and make a difference. We seek graduates who are not afraid to think out of the box and work hard. They must be able to multi-task, innovate, adapt and work in teams. It is in this light that this book is a valuable asset and resource for educators in wanting to produce thinkers and doers who are capable in our rapidly changing environment.

 

Seah Liang Chiang

President

Singapore Chapter 2001/2002

Young Entrepreneurs’ Organisation”

[/ultimate_modal]

[bsf-info-box icon=”elegant-icon-basic_message_multiple” icon_size=”62″ icon_color=”#ffffff” pos=”top” title_font_size=”desktop:20px;” title_font_color=”#000000″ desc_font_color=”#000000″]

By: Wee Keng Neo Lynda

[/bsf-info-box][ultimate_modal btn_text=”View More” modal_size=”medium” overlay_bg_color=”#ffffff” overlay_bg_opacity=”80″ img_size=”80″]Jump Start Authentic Problem-Based Learning

By: Wee Keng Neo Lynda

Singapore: Pearson Prentice Hall, 2004

 

How well is Authentic Problem-Based Learning (aPBL) understood? How ready are educators in implementing aPBL in the classroom? Based on the aPBL approach, Jump Start Authentic Problem-Based Learning serves as a comprehensive, practical and easy-to-understand handbook to equip educators to become competent and confident in applying aPBL to their classrooms.

 

“This book is based on the extensive experience that the author has in developing and facilitating her own aPBL courses…(it) ‘walks the talk’ in that you will be engaged in aPBL during your journey through the book…This excellent book provides the nuts and bolts details that are hard to find.”

 

Prof Donald R. Woods

Professor Emeritus

Chemical Engineering Department, McMaster University

Hamilton, Canada[/ultimate_modal]

[bsf-info-box icon=”elegant-icon-basic_message_multiple” icon_size=”62″ icon_color=”#ffffff” pos=”top” title_font_size=”desktop:20px;” title_font_color=”#000000″ desc_font_color=”#000000″]

By: Dr Lynda Wee

[/bsf-info-box][ultimate_modal btn_text=”View More” modal_size=”medium” overlay_bg_color=”#ffffff” overlay_bg_opacity=”80″ img_size=”80″]According to the Oxford Dictionary, Echo (noun), refers to repeated sound that is caused by the reflection of sound waves from a surface. The sound is heard more than once because of the time difference between the initial production of the sound waves and their return from the reflecting surface.

 

The same applies to lifelong learning. Each encounter on the same subject matter can evoke different sounds i.e. learning outcomes. This book offers insights based on hindsight – reflections on life lessons; “why didn’t we think of that?” or “wished we knew that then”.

 

“Plenty of sound Team Leadership advice put in a succinct and impactful way. Will certainly refer to it from time to time.”

 

Mr Lim Ming Yan

President & Group CEO

CapitaLand Limited[/ultimate_modal]

[bsf-info-box icon=”elegant-icon-basic_message_multiple” icon_size=”62″ icon_color=”#ffffff” pos=”top” title_font_size=”desktop:20px;” title_font_color=”#000000″ desc_font_color=”#000000″]

By Wee Keng Neo Lynda

[/bsf-info-box][ultimate_modal btn_text=”View More” modal_size=”medium” overlay_bg_color=”#ffffff” overlay_bg_opacity=”80″ img_size=”80″]By itself, a corn is just a kernel. Turn up the heat and it POPS! Flavour them as you like it : Sweetened, salted, buttered, caramelised and even salted egg Local flavour, and pop corn becomes your snack-of-choice. This is a case of transforming from latent to talent. This is the essence of Design Thinking. Users have needs. They have constraints. Hence, they devise their own “workarounds”. Design Thinking is about confronting reality to transform users’ current solutions to preferred ones.[/ultimate_modal]

[bsf-info-box icon=”elegant-icon-basic_message_multiple” icon_size=”62″ icon_color=”#ffffff” pos=”top” title_font_size=”desktop:20px;” title_font_color=”#000000″ desc_font_color=”#000000″]

By Wee Keng Neo Lynda and other authors

[/bsf-info-box][ultimate_modal btn_text=”View More” modal_size=”medium” overlay_bg_color=”#ffffff” overlay_bg_opacity=”80″ img_size=”80″]Going the Extra Smile: Creating a Remarkable Customer Experience

By Wee Keng Neo Lynda, Paul Sum, Theresa Huang, Philip Vincent Wee, Doy Teo, Bette Nah and Nolan Tan

Singapore: Prentice Hall, 2009

 

Competing on costs alone is no longer an option for Singapore retailers. With savvy, well-heeled customers, offering a remarkable and memorable customer experience is now mandatory. The success stories in this book will inspire and spur you to create a retail experience that customers will remember. Written by leading retail management professionals, this book is a comprehensive training guide for those in the retail industry. It will help you gain new perspectives on customer experience, and seize opportunities to transform traditional concepts of service.

 

“Going the Extra Smile is a much needed insight on what makes a shopping destination an ‘experience’ and a guide to successful execution!”

 

Terry O’Connor

Managing Director

Courts Singapore Limited[/ultimate_modal]

[bsf-info-box icon=”elegant-icon-basic_message_multiple” icon_size=”62″ icon_color=”#ffffff” pos=”top” title_font_size=”desktop:20px;” title_font_color=”#000000″ desc_font_color=”#000000″]

By Wee Keng Neo Lynda & Velisa Leong

[/bsf-info-box][ultimate_modal btn_text=”View More” modal_size=”medium” overlay_bg_color=”#ffffff” overlay_bg_opacity=”80″ img_size=”80″]Selling Products & Services

By Wee Keng Neo Lynda & Velisa Leong

Singapore: Prentice Hall, 2009

 

The art of selling has been documented for business owners and leaders, but it is rare to find one written for retail frontliners. Part textbook, part chicken soup, the book is written in an interactive style, with scenario practices and thinking questions that coach retail ‘street smarts’. Simple “Dos and Don’ts” form a comprehensive checklist of best practices that retail companies can adopt when guiding their retail salespersons to be a professional and effective salesperson.

 

“Selling is not about punching in numbers at the cashier. It’s about satisfying needs and creating demand in a competitive world. From greetings to behaviours, from methods to case studies, this book is all about practical knowledge in the retail environment. It is definitely a good introduction for new recruits to the retail industry and a concise guide for trainers hoping to develop a comprehensive curriculum as well.”

 

Mr Charlie Teo

Executive Director and Chief Operating Officer

OSIM International Ltd[/ultimate_modal]

[bsf-info-box icon=”elegant-icon-basic_message_multiple” icon_size=”62″ icon_color=”#ffffff” pos=”top” title_font_size=”desktop:20px;” title_font_color=”#000000″ desc_font_color=”#000000″]

By Wee Keng Neo Lynda & Tong Kok Wing

[/bsf-info-box][ultimate_modal btn_text=”View More” modal_size=”medium” overlay_bg_color=”#ffffff” overlay_bg_opacity=”80″ img_size=”80″]The 4Rs of Asian Shopping Centre Management

By Wee Keng Neo Lynda & Tong Kok Wing

Singapore: Marshall Cavendish Academic, 2006

 

The challenging issues of retail mall management in Asia have been brought together in an accessible form with The 4Rs of Asian Shopping Centre Management.

 

Trace the evolution of the various types of shopping centres found in Asia to understand how different components of a marketing plan make or break the success of shopping centres starting right from their opening day. Finally, explore how correct management of daily operations of a shopping centre is a vital to its survival.

 

“This book by Lynda and Kok Wing is a useful guide to shopping centre practitioners. Written in the Asian context, the examples and principles will relate well to practitioners in this part of the world.”

 

Vivienne Tan

President

The Association of Shopping Centres (Singapore)

 

“In the current context of the vibrant shopping centre industry in the region, this book certainly indicates the tremendous effort and great pains taken by the authors to produce such a guide. This book would certainly be an eye-opener to those entering the shopping centre industry, as well as for those who do not as yet have extensive hands-on experience.”

 

Richard Chan

President

PPK Malaysia[/ultimate_modal]

[bsf-info-box icon=”elegant-icon-basic_message_multiple” icon_size=”62″ icon_color=”#ffffff” pos=”top” title_font_size=”desktop:20px;” title_font_color=”#000000″ desc_font_color=”#000000″]

By Wee Keng Neo Lynda & Matthew H. C. Sim

[/bsf-info-box][ultimate_modal btn_text=”View More” modal_size=”medium” overlay_bg_color=”#ffffff” overlay_bg_opacity=”80″ img_size=”80″]Budding Ideas at Work: A Practical Handbook to Get Entrepreneurs Started

By Wee Keng Neo Lynda & Matthew H. C. Sim

Singapore: Pearson Education, 2002

 

Jumpstart your business journey by understanding the hardware and software of being an entrepreneur from macro down to micro issues. Familiarise yourself with the fundamentals of starting and operating a business through helpful step-by-step guides and ready-made templates.

 

“A very practical and hands-on approach for anyone hoping to open a business. This book would also be very useful for established entrepreneurs needing to review the basic fundamentals required in expanding their business.”

 

Mr Seah Liang Chiang

President, Young Entrepreneurs’ Organisation, Singapore Chapter[/ultimate_modal]

[bsf-info-box icon=”elegant-icon-basic_message_multiple” icon_size=”62″ icon_color=”#ffffff” pos=”top” title_font_size=”desktop:20px;” title_font_color=”#000000″ desc_font_color=”#000000″]

By Wee Keng Neo Lynda & Cynthia Ng-Tang

[/bsf-info-box][ultimate_modal btn_text=”View More” modal_size=”medium” overlay_bg_color=”#ffffff” overlay_bg_opacity=”80″ img_size=”80″]Managing the Brick-Mortar Retail Stores

By Wee Keng Neo Lynda & Cynthia Ng-Tang

Singapore: Pearson Education, 2001

 

Getting the basics of retail fundamentals and delivering the right store values can often be elusive for many retailers. Budding entrepreneurs who want to try their hands in retail would also find this book useful as it provides a quick orientation to the local retail trade.

 

“In today’s intensely competitive market, retailers need to carve their niche and evolve. They need to embrace the new technologies, innovations and keep up with the times. However, these auxiliary strategies must be planted on well-grounded basics. Managing the Brick-and-Mortar Retail Stores provides a comprehensive coverage on the “must-have” in retailing that retailers must excel in. It serves well as a reference matter for retailers in their operation matters. In an era of rapid obsolescence, life-long learning becomes critical. This book also serves well as a retail training resource.”

 

Dr Jannie Tay

President

Singapore Retailers Association[/ultimate_modal]