Date(s) - 17/06/2015 - 17/12/2025
RETAIL SELLING CEREMONY
Excite. Engage. Endear.
“I’ve learnt that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou
With online retailing offering wide variety, better prices and more convenience, brick-and-motar retail stores need to up their competencies in exciting, engaging and endearing customers at their shop floor.
- Interact with customers.
- Discover what they hire “shopping” to do and exceed their expectations.
- Apply G.U.E.S.T. Framework to deliver remarkable customer experience
Engage our Retail Specialists to facilitate a 2-day workshop with government funding support.